I have bundled an posting that outlines your firm as currently being the worst airline from the marketplace which isn't something being proud of. Based on my experience I'll say that i'm by no means likely to fly with your business once more, and neither will anybody I know. I have now publically introduced my frustrations using your airline on many of the social networking sites.
My spouse and I ended up booked for honeymoon to NYC on Nov 9, 2015. Record locator: VDEURG. Over the working day we were to leave, Our flight #4378 was cancelled due to no crew. We were being booked for later flight #5738, costing us a 50 percent working day of holiday. The SECOND flight was then cancelled on account of servicing difficulty. Several possibilities were offered but nothing that would get us to NYC n the ninth. We had garanteed reservations at Hampton Inn, Situations Sq. at $317 a night which were non-refundable as it was under 24 hours. We ere available a flight to Dallas that could get us from Pensacola late but provided that we drove one hour away to Fort Walton Seaside airport. We took it, bought in late and still left right after four several hours snooze the next day. That Price us a further $177.00 in resort service fees. My partner’s baggage under no circumstances arrived in Dallas as we were promised it might- mine took above an hour to search out because it was not to the carousel with the remainder of the flights baggage, We acquired into NYC a day following our honeymoon was to get started on, with lots of tension and cost.
my flight 5151 from savannah to charlotte 405pm was delayed for 4 one/two several hours that has a flat tire no tire for the savannah airport to fix it so we needed to watch for another battle from charlotte to deliver the tire to us after which you can we had to wait yet again for another flight to bring the Resource to fix the tire . we ended up informed to make our on reservation For brand new tickets and but after we named in there was no details of the delay my disappointment amount is overwhelmed, laura a AA worker made an effort to help and bought pretty aggravation because she had a tough time setting me and my family members with each other I had been instructed to possess a seat and she or he would check out later just after helping other customer at that point I felt like I didn't issue right after sensation that I was not significant I ask for 2 meal ticket so we could consume since if flight was not delayed I would've be property for meal at 7pm in Cleveland ohio I have not taken this airline right before you should make it right and switch 2 spherical vacation ticket
I planned to vent my irritation Together with the baggage scenario with the airline. Everything else was great, though the way my baggage was managed would make me Believe two times before booking with AA yet again. I was charged $twenty five each way for 1 bag, not being informed my bag may very well be carried on for no demand. So as to add insult to your $50 charged, my bag was ruined on the skin on remaining returned to me.
I can't understand why I cannot have the chance to pick out a seat on flight #1848 from DFW to Bos confirmation LGGSNS
I needed to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to a lot of hassle to locate me A further flight and to reroute my baggage. Gary was nice and helpful and calm, and I really appreciated how hard he labored to help me.
You should check into this a fantastic read so other passengers won’t have the exact same expertise…..I would love a reply from You furthermore may..
I am a one hundred pc disabled veteran that has saved her revenue for approximately sixteen months having to pay in the holiday club to go with a cruise from PR spherical excursion to the Caribbean with my son who I wont be seeing for years thanks to a task he made a decision to acquire. I bought a airplane reservation when US Airways was in business enterprise but a person in the corporation set it nearly take my flights and to steal my revenue. They switched it out to American Airways However they modified the 6 digit history locator 3 times. It mustn't have transformed but only two times and so they moved it from NYC to PHL. They did this for the reason that the person who ruined my cruise is from PHL. Bronwyn Westraad is supposedly an worker of Disney Cruise Line and she or he features a cellular phone. She lied to everyone and stated which i had a dialogue with her. I just told her on voice mail to contact me simply because a person stated that they ended up cancelling my cruise. they gave no reason. I am fifty five several years aged and I've a hard and fast income. They canceled my cruise with out a explanation. They didn’t like that I mentioned that it absolutely was far too unsafe to try to access Grenada on 1/12 leaving on one/ten you must drop by rapidly and also you cant get it done Therefore the captain looked at the mapping I Acquire simply because they adjusted the itinerary so that the ship goes to Barbados initially after which to Grenada.
january 26 my son flew non halt from st. louis to laguardia airport Big apple. He arrived, his baggage didn’t. He reported at the airport that his bag didn't occur from the plane. The Girl within the booth checked the assert ticket. The bag experienced not still left St. Louis. She gave him a locator amount and instructed him they might be calling him before long. They might not find it so that they despatched him a sort to fill out of his belongings during the bag. He sent it in.
I didn't have any baggage to examine! Why does AA Purchaser Service carry on to lie about motives the flight was overbooked? The ticket agent advised me the flight was overbooked.
So somewhere around 12 noon on June twenty five, 2016, I tried to check in for flight #3325 with American Airways Boarding from VA at 2:33pm. When I first approached the counter the Supervisor ( stated on his tag) D. Halem (SP) said that I'd to start with have to check in on the pc. I stated that I was military. Then he mentioned that I would need to area my on luggage about the rollers (behind the counter). He continued to examine me in, nonetheless, later right after issuing me a ticket he stated again which i would have to arrive guiding the counter and position my baggage around the roller, mainly because his back was terrible.
Due to a relatives hardship, we're unable to make our vacation as Formerly planned and needed to terminate our reservations. We spoke to the consultant at American Airlines and described the problem to her, and he or she suggested that we contact you.
I not too long ago had a flight cancelled by American Airways and stood in the line for 45 minutes for getting rebooked on One more flight. I was stunned to see that the gate agents did not Have got a see into your offered USAIR flights.
Not merely ended up we not seated in Business as explained to, we before long learned which the online video technique and WiFi was failing to function and we wouldn't have the ability to hear tunes or videos in the course of our 10 hour flight. I generally look ahead to savoring movies on lengthy flights.